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What is the typical cost associated with outsourcing sales?


Ever wondered about the price tag of outsourcing sales? Delve into the world of business process outsourcing as it will uncover the typical costs associated with this strategic move. From projected revenues to average spending per employee, read this article to demystify the economics behind outsourcing sales. Let us explore how businesses navigate this landscape and the factors shaping their decisions. Buckle up for insights into market projections, growth rates, and the global scene, with a focus on the Qatar market. Get ready to find the financial side of outsourcing sales in this intriguing exploration!

Qatar’s Growing Business Process Outsourcing Market: A Magnet for Outsourcing Services

Over the years, Qatar’s Business Process Outsourcing (BPO) market has experienced consistent growth, propelled by several compelling factors that position the country as a prime hub for outsourcing services.

One such factor is customer preference. Qatar boasts a workforce renowned for its education and proficiency, rendering it an appealing choice for outsourcing endeavors. Qatar’s abundant pool of skilled professionals capable of delivering top-tier services like customer support, data entry, and back-office operations entices businesses seeking to externalize their operational functions. This rich talent reservoir further amplifies Qatar’s allure as a favored destination for outsourcing services.

Trends in the market

One prominent trend in Qatar’s BPO market is the rising adoption of digital technologies. Companies are adopting automation, artificial intelligence, and machine learning to enhance operational efficiency. Consequently, there’s a surge in demand for BPO services assisting in technology integration. 

Simultaneously, a growing focus on customer experience prompts businesses to seek personalized, smooth interactions. BPO providers in Qatar fulfill this need by offering services like customer support, social media management, and chatbots. These trends reflect a dynamic shift towards tech-driven efficiency and enhanced customer satisfaction within the local market.

Qatar is a compelling destination for BPO services thanks to several distinct advantages. Its strategic location is a gateway to the Middle East, attracting companies seeking regional expansion. Moreover, proactive policies and initiatives foster a business-friendly atmosphere to attract foreign investment and promote economic prosperity. This supportive environment enables BPO providers to thrive, operating within a stable and conducive business landscape. 

Qatar’s BPO Market: A Catalyst for Economic Growth

The expansion of Qatar’s BPO market closely aligns with the nation’s overall economic advancement. Fueled by rich natural gas reserves and strategic emphasis on sectors like finance, technology, and tourism, Qatar boasts a resilient and diversified economy. This sets an ideal stage for BPO providers to thrive, capitalizing on the escalating demand for outsourcing solutions. 

Qatar’s BPO sector is poised for sustained growth, buoyed by its skilled workforce, adoption of digital innovations, and favorable business milieu. As enterprises prioritize efficiency enhancements and superior customer service, its entities in Qatar stand ready to fulfill this need.

How much does IT cost to outsource sales?

Outsourcing sales in Qatar can vary in cost depending on factors like the scope of services and the provider chosen. On average, it may range from a few hundred to several thousand Qatari Riyals per month. However, considering the benefits gained from outsourcing, such as increased efficiency and access to specialized expertise, is essential. 

Outsourcing sales in Qatar involves various costs, including fees for sales representatives, technology tools, and administrative support. Sales representatives’ salaries may range from QAR 3,000 to QAR 10,000 per month, depending on experience and qualifications. Besides, companies may incur expenses for customer relationship management (CRM) software, which could amount to QAR 500 to QAR 2,000 monthly. Administrative support, such as office space and utilities, could add further costs. 

Assessing these expenses against potential benefits, like increased sales and market reach, is necessary. Comparing quotes from multiple outsourcing providers can help companies make good decisions for their budgets and objectives. While it may require an initial investment, outsourcing can lead to cost savings and improved sales performance for businesses in Qatar. Consulting with various service providers can help determine the most suitable option based on specific needs and budgets.

What are the costs associated with outsourcing?

When a business outsources, there are different costs to think about. First, there are direct costs, like the money paid to the outsourcing company for their work. This depends on what tasks are being outsourced. Then, there are indirect costs, like the time and effort spent finding and managing the outsourcing partner. This means doing research, making deals, and overseeing the project. Also, there might be hidden costs, such as extra charges for things like more communication. Outsourcing can be helpful, but knowing and planning for these different costs is essential.

How do you calculate outsourcing costs?

Step 1: Decide which part of your business you want to outsource.

Step 2: Add up the costs your Company would save by not doing it in-house.

Step 3: Find out the total cost of outsourcing.

Step 4: Take away the outsourcing costs from your in-house spending to see how much you’d save.

What are the types of outsourcing? 

In the field of IT, there are several types of outsourcing:

  1. Application Development and Maintenance: Outsourcing the creation and upkeep of software applications.
  2. Infrastructure Management: Outsourcing the management of IT infrastructure, such as servers, networks, and data centers.
  3. Help Desk and Technical Support: Outsourcing customer support and technical assistance services.
  4. Cloud Computing Services: Outsourcing computing resources, storage, and services through cloud providers.
  5. Data Entry and Processing: Outsourcing data entry and processing tasks to external service providers.
  6. IT Security Services: Outsourcing cybersecurity measures, including threat detection, prevention, and response.
  7. Software Testing and Quality Assurance: Outsourcing testing and quality assurance processes to ensure software reliability and performance.
  8. Network Operations and Monitoring: Outsourcing the monitoring and management of network operations to ensure smooth functioning.
  9. These are some common types of IT outsourcing arrangements adopted by businesses to leverage external expertise and resources.

Grow Your Business: Why Outsourcing Sales in Qatar is the Winning Strategy?

Outsourcing sales in Qatar can be advantageous for businesses for several reasons. Firstly, it allows companies to access special expertise and resources that may not be available in-house. By partnering with sales outsourcing providers, businesses can tap into a pool of experienced sales professionals with industry-specific knowledge and skills. This can lead to improved sales performance and revenue generation.

Secondly, outsourcing sales can offer cost savings for businesses. Instead of investing in hiring and training a dedicated sales team, companies can leverage outsourcing services on a flexible and scalable basis. This means they only pay for the sales services they need, reducing overhead costs associated with maintaining an in-house sales department. According to a report by Statista, the global market size of sales outsourcing services reached $85.6 billion in 2020, indicating the widespread adoption of this practice.

Furthermore, outsourcing sales can enable businesses to focus on their core competencies and strategic objectives. By delegating sales activities to external partners, companies can free up internal resources and bandwidth to concentrate on product development, customer service, and business expansion initiatives. This can lead to enhanced overall efficiency and competitiveness in the market. With the BPO market in Qatar showing steady growth and the country’s favorable business environment, outsourcing sales can be a strategic move for businesses aiming to optimize their sales processes and drive growth.

Future Outlooks

The Business Process Outsourcing market is expected to grow substantially, with revenue projected to soar to US$258.50 million by 2024. This growth trajectory is likely to continue with an annual growth rate (CAGR 2024-2028) of 3.49%, topping a market volume of US$296.50 million by 2028. The average Spend per Employee is estimated to reach US$113.40 in 2024, reflecting the industry’s strong performance. 

Case Study


A multinational company specializing in technology solutions faced challenges in expanding its sales operations in the Qatar market. Despite having a full product line, the company struggled to penetrate the local market due to limited resources and expertise.


Seeking to optimize its sales processes and drive growth in Qatar, it explored outsourcing sales as a strategic solution. The company hired external expertise, accessed our sales talent, and reduced operational costs while focusing on core business objectives. After thorough market research and consultation with industry experts, that company partnered with Saakin Technologies.

Achieving Growth with Strategic Outsourcing

Saakin Technologies provided dedicated sales representatives, customized CRM software integration, and administrative support.

Through the partnership with us, the company saw tangible results. Sales soared, costs decreased, and the company could focus on innovation and customer service. This success story demonstrates how strategic outsourcing can propel businesses forward, enabling them to seize opportunities and thrive in competitive markets.

Saakin Technologies – Your Partner for Outsourcing Excellence in Qatar

Outsourcing sales in Qatar presents a compelling opportunity for enterprises to enhance their sales performance, reduce costs, and focus on core objectives. With the BPO market in Qatar balanced for growth and the country’s advantageous business environment, partnering with the right outsourcing provider is essential for success. Saakin Technologies stands out as a leading provider of outsourcing services in Qatar, offering the best solutions designed to meet the unique needs of businesses. With a proven track record of delivering exceptional results and a commitment to excellence, Saakin Technologies is the ideal partner for companies looking to get their full sales potential and drive sustainable growth in the dynamic Qatari market.


Does outsourcing increase costs?

Outsourcing can increase and decrease costs depending on factors like efficiency gains, quality of service, and provider selection.

What are some hidden costs of outsourcing?

Hidden outsourcing costs may include communication expenses, contract management, quality control, and unforeseen service charges.

Does outsourcing include fixed costs?

Yes, outsourcing can include fixed costs, such as contractual fees or monthly service charges, depending on the terms of the agreement.

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